Welcome to ng888. You have the right to know how carefully we handle the information you share while using our platform. This Privacy Policy has been written in plain, straightforward language with Bangladesh users in mind. We recommend reading it before using any ng888 service.
1 What data do we collect?
When you create an account and use our services on ng888, we collect various types of information. The primary purpose is to deliver the best possible betting experience and to keep the platform secure.
Directly Provided Information
Information you provide directly during registration and account management:
- Identity Information: Full name, date of birth, National ID (NID) or passport number.
- Contact Information: Mobile number, email address, current address.
- Financial Information: Mobile Pay/Nagad/Rocket account number, bank account details (where applicable).
- Verification Documents: Photos and document scans uploaded for the KYC process.
Automatically Collected Information
When you visit the ng888 website or App some information is collected automatically:
- IP address and device information (model, operating system).
- Browser type and language settings.
- Page visits, click patterns, and session duration.
- Login timestamps and transaction history.
- Geographic location (country/region level, not precise GPS).
Ng888 never stores your password, full bank card number, or OTP. No ng888 representative will ever ask for these — if someone does, it is a fraud attempt.
2 How Is Your Collected Data Used?
Under ng888's Privacy Policy, your data is used only for specified purposes. It will never be used for anything beyond that without your consent.
| Data Type | Purpose of Use | Legal Basis |
|---|---|---|
| Identity Information | Account Verification & KYC Completion | Legal Obligation |
| Contact Information | Transaction Alerts, Support, Promotions | Contractual Necessity |
| Financial Information | Deposit & Withdrawal Processing | Contractual Necessity |
| Usage Data | Platform Improvement & Fraud Prevention | Legitimate Interest |
| Cookie Data | Delivering a Personalised Experience | Consent-Based |
Marketing Communications
If you no longer wish to receive marketing emails or SMS, Help Center-by contacting us or using the unsubscribe link in any email. Transaction-related notifications will always be sent as they are part of the service.
3 Cookie Policy
The ng888 website and app use cookies and similar tracking technologies. Cookies are small data files stored in your browser that help improve your experience.
Cookie Type
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Performance Cookies: Helps with page load speed and error detection.
- Functional Cookies: Remembers your language preferences and interface settings.
- Analytics Cookies: Helps us understand which pages are visited most — all data is fully anonymized.
You can delete cookies or block new ones at any time through your browser settings. However, disabling essential cookies may affect the proper functioning of certain services.
Ng888 does not use third-party advertising cookies. Your browsing behaviour is never shared with advertisers.
4 Data Sharing with Third Parties
Ng888 never sells your personal information or shares it with third parties for commercial purposes. However, limited data may be shared in specific circumstances:
- Payment Processor: Mobile banking partners such as Mobile Pay, Nagad, and Rocket receive only the minimum financial information required to process transactions. They operate under their own privacy policies.
- KYC Partner: Licensed third-party services may be used for identity verification. These partners are not permitted to use your information for any other purpose.
- Law Enforcement: ng888 is required by law to share information with authorities when ordered by a court or as part of a valid legal process.
- Fraud Prevention: Information may be disclosed to regulatory authorities where money laundering or fraud is suspected.
Your information is never shared with any third party outside the circumstances described above. This is the core commitment of ng888's privacy policy.
5 Data Retention Period
Ng888 does not retain your data longer than necessary. However, certain data must be kept for a defined period due to legal and regulatory obligations.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Obligation |
| Transaction Records | 7 Years After Last Transaction | Anti-Money Laundering |
| KYC Documents | 5 years after the end of the relationship | Regulatory Requirement |
| Log Files | 12 Months | Security Analysis |
| Marketing Preferences | Until Unsubscribe | User Controls |
Once the retention period expires, all data is securely and permanently deleted. Backup copies are also deleted within the same timeframe.
6 Your Rights as a User
Ng888's Privacy Policy gives you full control over your personal data. The rights below are yours — and you can exercise them at any time.
Right to Access Data
You can request a full copy of all the information we hold about you.
Right to Rectification
To correct any inaccurate or outdated information, please contact the Help Center.
Right to Erasure
You can request deletion of your data after account closure, provided there are no legal obligations requiring us to retain it.
Right to Object to Processing
You can object to your data being used for marketing or profiling purposes.
Right to Data Portability
You may request your data be sent in a structured format (JSON/CSV).
Right to Restrict Processing
Under certain circumstances, you can temporarily pause the processing of your data.
To exercise these rights Help Centeror email us at support@ng888.click. We will respond within 30 business days.
7 Our Security Measures for Data Protection
Ng888 applies industry-leading security standards to protect your privacy, with safeguards in place at both the technical and administrative level.
- TLS/SSL Encryption: All data transmissions are secured with 256-bit SSL encryption. The padlock icon in your browser's address bar confirms this.
- PCI DSS Compliance: Payment information is stored and processed in accordance with international PCI DSS standards.
- Two-Factor Authentication (2FA): SMS OTP is used for additional account security.
- Data Encryption: Stored sensitive data (identity and financial) is protected with AES-256 encryption.
- Regular Security Audits: Regular penetration tests are conducted by third-party cybersecurity specialists.
- Restricted Access Policy: Only authorized personnel can access specific data, and all access is logged.
- Data Backup: Your data is backed up across multiple secure servers to ensure it is never lost due to technical issues.
No system is 100% impenetrable. However, ng888 will notify affected users of any security breach within 72 hours and take all necessary action.
8 Children's Privacy
Ng888 is an 18+ platform. We do not knowingly collect information from anyone under 18. Age is verified at registration and reconfirmed during the KYC process.
If we become aware that data has been collected from a minor, the account will be immediately closed and all associated data deleted. To protect minors from gambling Responsible Gaming View Page.
9 Privacy Policy Updates
Ng888's Privacy Policy may be updated from time to time due to business changes, new laws, or evolving technology. For any significant changes, we will:
- We will notify you via your registered email or SMS at least 30 days before any changes take effect.
- Update the "Last Updated" date on this page.
- Where required, your consent to updated terms will be requested.
Continuing to use the platform after updated policies take effect will be considered your acceptance of the new terms. Please read any change notices you receive.
10 Contact & Complaints
For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team:
This Privacy Policy was last updated in January 2026. Registered members will be notified in advance of any changes.